Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you purchase our pure Himalayan honey products.

Last updated: February 2, 2026

Introduction

HISALU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our pure Himalayan honey products.

By accessing our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and shipping address
  • Billing and payment information
  • Order history and product preferences
  • Communication preferences and feedback

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and deliveries
  • To send you updates about new honey varieties and special offers
  • To improve our products and customer service
  • To personalize your shopping experience
  • To prevent fraud and ensure website security
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Shipping Partners: To deliver your orders
  • Payment Processors: To handle transactions securely
  • Service Providers: Who assist in operating our business, subject to confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure servers with restricted access
  • Regular security audits
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications
  • Portability: Request transfer of your data

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our products and services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy with a new "Last updated" date. You are advised to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: Anshud@outlook.in

Phone: 8171665566

Address: New Garhwal colony, near malsi puliya , balawala Dehradun 248001

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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